Data deletion

If you connected an Instagram or Facebook account to AI Works (Aiwa), you can delete everything we hold about it at any time, in any of the three ways below. Any one of them is enough.

1. Disconnect the account in AI Works

1. Sign in at aiworks.no.
2. Open Settings → Integrations.
3. Find the Instagram or Facebook account and choose Disconnect.

This deletes the account's access tokens, its stored comments, mentions and other events, and its browser session if you had turned on the browser route. Your agent can no longer read or post on that account.

2. Remove AI Works in Facebook or Instagram

You can also remove our app from Meta's side. Meta then tells us, and we delete the same data automatically.

• Facebook: go to Settings & privacy → Settings → Apps and websites (or facebook.com/settings?tab=applications), find AI Works or Aiwa, and choose Remove.
• Instagram: go to Settings → Website permissions → Apps and websites, find AI Works or Aiwa, and choose Remove.

When you ask Facebook to delete your data, you get a confirmation code and a link back to this page, where you can see the status of the request.

3. Ask us directly

If you cannot sign in, or you want everything about your AI Works account deleted, email stian@databank.no from the address on your account. We answer within 30 days, usually much sooner.

What gets deleted

• the account's Meta access tokens;
• its stored comments, mentions, tags and notifications;
• its browser session (cookies), if you had turned on the browser route;
• its settings and the drafts waiting for your approval.

Copies in our backups are gone within 30 days, when the backup window rolls over. Read more in our privacy policy.